How do you ship your packages?
All of my packages are shipped by USPS or FEDEX
Do you ship worldwide?
Yes. I provide shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries, message me and we can work it out!
What about customs?
I am not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location and by product ordered!! If it is a made-to-order item, times will vary and I will contact you about it. These are my estimates:
LOCATION | *ESTIMATED SHIPPING TIME |
---|---|
United States, United Kingdom | 2-8 Business days |
Canada, Europe | 3-8 Business days |
Australia, New Zealand | 5-8 Business days |
Mexico, Central America, South America | 5-14 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes of course!! you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment"
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact me!
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. Some of the items will be shipped directly from the warehouse.
If you have any other questions, please don't hesitate to contact me!